One problem-solving approach I like to use is to constantly ask myself “what could I be missing?”

That’s an intentionally broad question and does cover a lot of ground.

Do I really have every document on this person? Is there a relative I’ve overlooked? Is there a detail I do not understand in this record? Did I get everything in the file or record?

Is there something I think I understand that I do not?

And so it goes.



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