When someone does not come up in an index, here are some things to think about: have you considered all alternate spellings? have you double checked what you put in the search boxes (right names in right boxes, no boxes with information from “old searches,” etc.)? could the person be in the record under a different last name (step-father, new husband, etc.)? have you used wildcards to expand your searches? do you know the index is complete or is it in “process?” are you certain the person really should be in the record? do you know how the original records were organized and preserved? have you performed a manual search of the records? have you asked someone else for a suggestion?
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